How Booking Works, from Picking a Date to Pickup
Pick a date at least 7 days away, choose your rentals and check out online. A signed rental agreement and a 50% deposit reserve the date, the rest is due 7 days before the party, and our crew delivers, sets up and picks up.
At a glance
Booking takes a few minutes online. You can book from 7 days to 12 months ahead, and the date is yours once the agreement is signed and the deposit is paid.
- Reserve: a signed rental agreement plus a non-refundable 50% deposit. The other half is due 7 days before the party.
- Booking within 7 days of the party? The full amount is due to reserve.
- Delivery and pickup: you pick one-hour arrival windows; an exact time is $100 extra.
- Plans change: a rescheduled party keeps its payment on the new date, subject to availability; a cancelled one becomes an in-house credit for future rentals.
- Book ahead
- 7 days – 12 months
- Deposit
- 50%
- Balance due
- 7 days before
- Arrival window
- 1 hour
Booking, step by step
- Pick your date. Book by Date shows which rentals are free on your day. The online calendar takes dates from 7 days ahead up to 12 months out.
- Choose your rentals. Add pieces from the store, or let the Party Builder suggest a package for your guest count, ages and budget.
- Add your address. Checkout prices delivery to your address by driving distance from our Oakland warehouse. What’s in your quote explains every line.
- Choose delivery and pickup windows. Each is a one-hour arrival window, starting any hour from 6:00am to 8:00pm. Same-day pickup is standard, and next-day pickup costs nothing extra. Parks and venues are same-day delivery and pickup only.
- Tell us about the site. Checkout asks what kind of place it is, the surface, and any stairs or slope on the way in, so the crew comes prepared.
- Sign and pay the deposit. Sign the rental agreement and pay 50% to reserve. Your confirmation email lists your delivery and pickup windows.
Tip Not sure what to rent yet? Email a photo of your space to Hello@bayareakidsrentals.com and we will tell you what fits before you pay anything.
When you pay
| When you book | To reserve | The rest |
|---|---|---|
| More than 7 days before the party | A 50% deposit and the signed rental agreement | The other 50%, due 7 days before the party |
| 7 days or fewer before the party | The full amount and the signed rental agreement | Nothing more to pay |
Both payments are non-refundable; the next section explains what happens to them if plans change. The optional damage waiver (7% of the rental value) and tax are added at checkout.
Have a date in mind?
See what’s free for your party date, live, and book online in a few minutes. Delivery, setup and pickup included.
If plans change or the weather turns
- Rescheduling. For weather, illness or any other reason, your payment moves to the new date, as long as the rentals are free that day.
- Weather. Tell us before the crew leaves the warehouse and there is no cancellation fee. Once the crew has arrived and set up, the rental is charged in full.
- Cancelling. Your payment becomes an in-house credit for future rentals. How long the credit lasts is set out in the payment terms you agree to at checkout.
Watching a windy forecast? Read how windy is too windy for a bounce house. Rain on the way? See rainy-day and indoor rentals.
Weekends: bounce houses, soft play and ball pits
A bounce house, soft play set or ball pit booked for a Saturday is also held for that Sunday, and the other way round. So if a piece shows as booked out on your Sunday, it may already be going to a Saturday party. Tables, chairs and other rentals are not affected.
Party less than 7 days away?
The online calendar will not take a date less than 7 days away. If your party is sooner, call or text us at (510) 488-6200 and we will tell you what we can still do.
On the day
The crew arrives in your delivery window, sets everything up where you want it and comes back in your pickup window to take it away. What happens on delivery day covers what to have ready.
Good to know
Frequently asked questions
How far in advance should I book a party rental?
Online, at least 7 days ahead and up to 12 months. Book by Date shows what is still free on your date.
What reserves my date?
A signed rental agreement and a non-refundable 50% deposit. If the party is 7 days away or less, the full amount is due to reserve.
When is the balance due?
7 days before the party.
Can I book a party that is less than 7 days away?
Not online. Call or text us at (510) 488-6200 and we will tell you what is still possible.
Can I choose an exact delivery time?
Delivery and pickup are booked as one-hour arrival windows. If you need an exact time, add the exact-time option at checkout for $100.
What happens if I cancel?
Your payment becomes an in-house credit for future rentals. If you only need to move the party, the payment moves to the new date, subject to availability.
Keep planning
Ready to check your date?
See what’s free for your party date, live, and book online in a few minutes. Delivery, setup and pickup included.